We want our customers to be aware of a third-party online bill pay system called Doxo. We have been receiving complaints that payments are not received by the intended recipients by the due date.

Doxo is not an approved vendor or partner for City of Fountain. The only true, verified way to pay your bill online is through our website. Home (customerconnectportal.com)

If you try to pay through Doxo, they will charge an additional “convenience” fee. You may also end up with late fees or disconnection of electric or water services because we will have no records of your payment.

Please ensure that, when you make any type of payment online, you are doing it through City of Fountain’s official website.