Questions, Comments, Concerns

The City of Fountain Utilities Department is happy to serve your needs. We encourage the public to report any electric difficulties they may experience and are happy to address any questions, comments or concerns you may have.

You may also submit a work order on the City of Fountain app. Click Here to learn more about the app.

 
Street Light Out?

Don't be left in the dark!


If you notice a street light out, please contact our Utilities Department at 322-2092 to report the location of the light that is out.

Street Light Repairs

Without your help we may be unaware that a street light is no longer operating correctly as we do not have a system that alerts us to this problem. Please remember to include the location of the light, your name and number, and if it has been a re-occurring problem.  We try to make the repairs as soon as possible if time permits. We appreciate your assistance and look forward to keeping your neighborhood safe and bright at night!

 

Tree Limbs in Electric Lines?

Tree Trimming Operations Don't flirt with danger!!

If your tree has limbs that are too close or interfere with powerlines,  please contact our Utilities Department at 322-2092 for assistance.

One of our electric linemen will assess the extent of the interference and notify you of the proper course of action. To help ensure the safety of our customers there is no cost for this service. Please keep in mind that any trimming that is done by the Utilities Department is for service reliability and is not based on the cosmetic look of the tree. Should you choose to hire a tree trimming company the Utilities Department will need 24 hours notice to set up a time to drop the service line for the trimmers, upon completion of their trimming operations please contact us to have the service put back in place.

 
How do I Request Electric Service or Disconnection of Existing Electric Service:
Please contact our Customer Service Offices to sign up for your Electric Service by phone at 719-322-2010 or visit the Customer Service Home Page.