Citizen Feedback on Single Hauler Waste Options  
City of Fountain residents are encouraged to provide their feedback regarding the City of Fountain's consideration of moving to a single hauler waste removal system.   

Please feel free to add your remarks to this blog.   We ask that comments be made in a respectful, constructive manner. 

All comments are considered public record and will be archived by the City.  

What do you think about moving to a Single Hauler Waste Removal option in Fountain?  
Posted by John Trylch On April 05, 2021 at 10:31 AM  50 Comments

Erin C (Guest) said On June 11, 2021 at 9:43 AM
I am concerned about how this will translate, in terms of customer service, and what the company will be held to. I was with Springs Waste for a long time and very happy, until they were bought out by Waste Connections. Please, for the love of God, DO NOT CHOOSE WASTE CONNECTIONS. My bill went from being due at the end of the month to 26 days earlier, with a couple days notice of my new due date. Then, I received my quarterly bill a month early, due a few days after that. They were a NIGHTMARE to contact when I was trying to cancel my service. They didn't respond to messages. They didn't send anyone an email or letter explaining why we had been billed early. I finally had to call them at 0800 immediately upon opening in order to get through on their phone line. They are task saturated and cannot provide good service. I recently switched to Infinite Disposal and I'm much happier with the customer service so far. Please do not sacrifice the quality customer service we deserve as Fountain residents for a low bid.  
Kimberly Ostrander (Guest) said On June 10, 2021 at 7:41 PM
Unless I am mistaken, I believe customer service issues need to be taken up with the company directly- so the city will not take any responsibility for the actual quality of service- is that right? I believe I read that the only stipulation is that the vendor must respond within 24 hours. That means nothing - response to the satisfaction of the customer? What if the service is poor? If there's a 5 year contract, there is absolutely no incentive for the vendor to provide service excellence. This is a very loose contract without repercussions for poor service. Yet, no matter what, each homeowner will be obligated to "sign up" whether they want to or not? And will just have to deal with poor service because there's no vendor oversight? I hope I misunderstood everything I read and that none of my concerns are warranted because the city will take complete responsibility for contracting with the vendor of their choice. They will handle billing, customer service and everything that goes along with deciding for the entire city who their trash removal company is mandated to be.  
Guest (Guest) said On June 10, 2021 at 12:40 PM
For it!  
April (Guest) said On June 10, 2021 at 12:13 PM
I am totally against a single trash hauler. I feel people need to have choices instead of them being forced to use the one company. My experience from single haulers in cities is that the hauler can be horrible and you don’t have a choice but to use them.   
Bryce O'Brien (Guest) said On June 10, 2021 at 11:57 AM
Question and comment: my question is how to you ensure that pricing stays competitive over the years when the city now has a 1 hauler monopoly. this isn't just for the life of the contract, it means when the contract renews that it will increase when you have a monopoly. I just know east coast where i come from has this with waste management and their service is absolutely horrid and is very expensive  
N Martinez (Guest) said On May 18, 2021 at 11:43 AM
I am stunned by the amount of people that think it will get cheaper. It is clear to me that even if you start out saving a few bucks you will end up paying more over the long haul. The info provided on the city of Manitou proves that it cost more in the beginning and it cost even more today. How can the city put in a fee that is almost $3.00 per month or $9.00 per quarter and people believe that it will get cheaper. They have said in the meetings that voters will not pass a tax so they are trying to pass a fee. You will have no choice if you want garbage service in Fountain. I wonder if all the people that that are for it really ever think what Government has ever saved them any money.  
Willyz (Guest) said On May 16, 2021 at 10:15 PM
I am strongly opposed to this. The city should not have the ability to decide on this based on 60 or 70 comments of people who decided to reply. Most people are unaware that this is even being considered. This is something that should be put to a vote. This is something that should be sent to every home owner in the mail for them to consider not posted in a paper that nobody reads or on a website that has no traffic. I bought my home due to no HOA, No BS people telling me I cant have a rainbow garage door if I want. However from what I have learned so far HOA's will not be obligated to be a part of this. Stop allowing out of state policies to come in and run our community. There is a reason they left their states after the policies failed. I would be interested to see who in local govt might benefit most from this.   
Todd M. (Guest) said On May 16, 2021 at 10:47 AM
I am firmly against the single hauler service! I thought I was a free citizen, in what used to be a free country? I value my freedom of choice. Competition drives down cost, and increases quality/value. If I am unhappy, I want the freedom to change providers now, not when some government contract (that I had no say in) expires. This looks like a loophole "fee" because you couldn't get the tax you wanted. I vote no on most every tax, because I don't trust government with my money. I did actually vote yes on the tax to improve our roads the second time, after seeing results. (I voted no the first time.) I like that it was time limited, and dedicated to our roads. You are trying to take away our choice in trash haulers now. What is next? Do we lose our choice cable/satellite providers? What about Internet Service Providers? Will we lose our choice in cell phone service next? NO! I do not want a single hauler waste removal system!  
DJ (Guest) said On May 12, 2021 at 9:18 PM
Don't get tricked into something you can't change later there's numerous towns with numerous trash trucks no problem the problem was before trucks even came to the roads the roads were put together in the wrong way let the people pick the company they want to pick up the trash not who they put in place it will make your bill go up way more than what you have now. City just want a piece of da 🥧 Errrrrr  
Samanths (Guest) said On May 10, 2021 at 8:56 PM
Mu question would be what happens to all the trash companies? Will it be zoned like schools? And each company will get a set area? Or will people potentially be out of a job again? Is recycling going to be mandatory and part of the price? Or a separate price to use these services? I'm not against recycling by no means, but I know many people who choose not to and refuse to live in a HOA because of all the rules and regulations, which seem to be the way Fountain is trying to go anyways. But my main concerns would be price inflation after the "contracted time" just like cable, and people losing jobs because of the route changes.   
Peter Martinez (Guest) said On May 05, 2021 at 4:05 PM
I am not for a single provider. What this does is open up trash service for corruption. It also eliminates competition allowing and puts the city in charge of residential trash service. The city can then charge fees to the tax payers under the guise of having to administer the program. It's BS and city all ready regulates our power, water and waste water services. It will result in rate increases and reduction in service. Any time the government gets involved in free enterprise it never ends up benefiting the citizens. It's just another way for the city to get their hands on more of your money.   
christopherC (Guest) said On May 04, 2021 at 10:14 AM
I am against one single hauler service. The number of trash truck will probably be the same, still same number of residents and trash to pick up. Competition keeps prices down and the quality of service up. Sound like when we needed no meters and would save money, did any anyone see a savings, probably not. Why is government involved in my trash pickup. I believe there are more important issues for Fountain.  
C. Wood (Guest) said On April 30, 2021 at 5:01 PM
I am for the single hauler service if the city limit the term of the contract to ensure customer service and prices remain competitive. Also there are service level agreements that provide complaint procedures for customers.   
Kevin G (Guest) said On April 30, 2021 at 1:57 PM
Please go to a single hauler. There is a trash truck on my street at least once or twice everyday. This is just wearing out the roads faster.   
John Ace (Guest) said On April 30, 2021 at 12:40 PM
We don’t need 14 different trash trucks on the street every week. More pollution and safety concerns. I vote for the single hauler system.  
Nicole vernier (Guest) said On April 29, 2021 at 6:00 PM
Totally against it as it removes any incentive to provide good customer setvice or keep rates low.  
Meghan L (Guest) said On April 29, 2021 at 5:58 PM
I fully support the single hauler waste option. I especially like the addition of "Large item curbside collection at least twice a year for no additional fee." My current waste company does not provide that and it would be great for most residents. Not to mention, my current company was recently bought out by another company. I wasn't consulted on that buy out or the change to my service. I don't see any difference between that and the city getting bids for a company citywide. It seems like most of the opposition to a single hauler concept is rooted in misinformation. I have lived in multiple cities outside of Colorado that used a single hauler system with no complaints from residents. It is streamlined and more efficient. There is less traffic on every street. My cul-de-sac has 10 trash and recycle trucks making rounds each week. It isn't necessary. I look forward to the city of Fountain government making the tough decision that is best for the city and environment, even if that means some residents will be unhappy temporarily.   
Jessica C (Guest) said On April 29, 2021 at 5:44 PM
I am against single hauler trash company. I like my company and I don't want to change. I have lived in multiple states and Colorado has the cheapest trash service and because of getting to choose I can pick options that work for my family. Voters said no to this a couple years ago. Not even sure why its even being discussed, the voters already said no.   
Malisa B (Guest) said On April 29, 2021 at 5:15 PM
I like the company I have now and have had for 20 years. I dont want a single hauler service. The city is getting a little to involved in peoples personal choices. We have always been a small town and now they want to be a major city. Please just stop. We are not a suburb of Denver or California. If the trash trucks are to blame for the road damage then I suggest you also look at all trucks of that size and weight. They are not the only ones on our roads. Our roads are in terable shape, but it is not caused by just trash trucks. The companies that do the repairs are lousy, They always have to back to fix something they messed up. So instead of taking away our freedom of choice. Start looking at the bigger picture. More houses going up means more traffic on the already crappy roads. More big truck on the roads. Are you going to charge Safeway for their big trcks on the roads. How about gas haulers? This is something the goverment needs to stay out of. You can't charge people for using their freedim of choice. Please look at everything that is going on around Fountain. You are placing blame in the wrong spot. You are not doing a service to this town. Who has ties to the company you want to use. Someone does. Its called a monopoly. Not god pratice for our cty.   
Lisa P (Guest) said On April 29, 2021 at 1:42 PM
Please no single hauler trash service. My family loves our current company that offers a very low rate for multiple cans plus recycling picked up weekly. This change to single hauler would impact my families budget negatively, our ability to recycle weekly and have a trash service that meets our trash and recycling needs. Please do not switch to a single hauler trash system   
Felicia Jones (Guest) said On April 28, 2021 at 6:13 PM
The pandemic has given me the "opportunity" to be home during the week. I honestly didn't know so many garbage trucks roamed the neighborhood on a daily basis. That being said I still must agree with those who are against the single hauler plan. I like the right to choose who I want to pick up the trash. I have a good relationship with my garbage man and I want him to continue being my garbage man.  
Scott (Guest) said On April 26, 2021 at 11:56 AM
What we have here is another opportunity for our government to take away our power of choice and every time we agree to one, it makes it easier for them to take the next one. For those of you who believe that this decision will be better for the roads and environment, it will do nothing to the actual volume of the trash/recyclables generated in a weeks time, so the trucks will still be on the roads the same amount of time collecting it. I've read through the other comments and everyone seems to want Waste Systems to be the choice, but the problem is the government may not agree with you for whatever reason and by that point it's too late. If you like who you have, vote against this. This is our local government trying to make you believe that your opinion here matters. Your opinion doesn't matter, your vote does. Your vote is cast and then it will be THEIR opinion that will matter. They will be able to choose whoever they want and you will have no recourse. Sound familiar?  
John (Guest) said On April 26, 2021 at 10:29 AM
My current provider picks up in my neighborhood on Wednesdays, and I am hoping this will not change if the city goes to a single provider.  
Karie (Guest) said On April 26, 2021 at 10:18 AM
The proposal calls for recycling pickup every other week. My current service picks up recycling every week. My household generates more recycling than waste, and we would have almost no waste if composting was an option.  
Somerville Residence (Guest) said On April 22, 2021 at 9:46 AM
I think it’s an awesome idea. Instead of having these other companies roaming in our neighborhood, it’ll just be City of Fountain trucks and as a community we get to know them. Plus it’s cheaper for our family of six. Definitely financially help. Vote me in!!!  
Anja (Guest) said On April 19, 2021 at 7:48 PM
I am fully supporting a single hauler waste system. Most days of the week there are trash cans on the side of the road to navigate for pedestrians. They are an eye sore. I also believe a s ingle haul system will reduce emissions from the waste removal trucks and it will reduce noise.   
A Jordan (Guest) said On April 15, 2021 at 11:44 AM
I am against the Single Hauler concept the city is debating. I listened to them say they are modeling the fee after Manitou. I called and its $27.00 per month for 1 96 gallon trash can service in Manitou at this time. I was not able find out the price it started at. . I think this is nothing more than a tax being presented as a fee. How can rates really get cheaper if the City thinks they are entitled to fee starting out at almost $3.00 per month or $9.00 per bill. If it was really about the streets and the environment why do they get a fee. Get a bid for just the service then maybe I will be onboard. This is about Fountain looking for $$$$$$ and tanking it from the citizen i found the following info on the Manitou website regarding the pricing in Manitou at the time they went to single hauler in 2010 and guess what the prices went up. What is also interesting the city of Manitou was getting $4000 per month and $48000 per year while our city says they could get $250000 up to $400000.00. Copy and paste link below and scroll to the bottom and look at the rates before the bid and after the fee it the city it all went up. Wake up people, Don't let this happen!!! When has a government Federal, State or Local ever made something cheaper.   
Alan H. (Guest) said On April 14, 2021 at 8:24 PM
What gives you the right to tell us as residents of Fountain how we spend our money and which businesses to use. I thought that this is a free country and we have the right to choose as we see fit with whom we do business with and how we spend our hard earned money. Instead of spending our money on new buildings, why don't you put it to better use like fixing streets and whatever else needs to be done to make this city a better place to live. We need more businesses in lower Fountain instead of everything being up north or on the Mesa. Why don't you worry more about these kind of things instead of trying to tell us as to what trash company we need to use. This is a democracy not a dictatorship.  
K.Boatman (Guest) said On April 13, 2021 at 7:46 PM
All I am seeing here is the city forcing a "fee" in order to gain revenue. When in reality you are finding a way to impose a tarrif without approval from us, the voters. While I can see the pros and cons of this, in the end if we opt out, the city will still gain a piece of the pie. They will still be gaining revenue even if we say no. With that being said if you truly want the public input, let's vote on it. Give us an opportunity to have an official say versus trying to persuade the council via message boards, emails, etc. Since I'm sure it won't be an option for public vote I suppose I will go ahead and give my input. I disagree with this push for a single hauling company. This is giving the nation wide companies (which are no longer American owned) an advantage to monopolize the industry even more so. I for one want to keep our economy flourishing and keep the money I spend here in our local economy. I want to know that the money I spent went towards the paycheck of my neighbor and not to some big wig that has never even heard of Fountain, CO. Are we truly retaining that hometown feel by giving all of our business to one company and potentially putting our local companies out of business? Doesn't seem very loyal to our local community to me.  
Matt (Guest) said On April 13, 2021 at 11:21 AM
I am against the single hauler service. Do not agree with government interference in free enterprise.  
Jutta Carter (Guest) said On April 12, 2021 at 2:04 PM
I am all for single hauling trash.  
Mary Barber (Guest) said On April 11, 2021 at 5:33 PM
I fully support a single waste hauler for Fountain. See also my email sent to the Mayor and City Council on March 15, 2021. -Heavy vehicles like trash trucks can damage roads over time. In my neighborhood, there is at least one hauler per day, some of which also deploy a separate recycle truck. Some of them use my street in both directions. While other heavy trucks (movers, fire trucks, etc) occasionally use neighborhood streets, I don't think they do so frequently enough or stop and go in a manner to cause pavement or road damage. I would not recommend charging them unless the damage is substantial and attributable, like is currently done when the City water, sewer or electric projects damage the road. -Waste hauling trucks use fossil fuel and emit air pollution. While I have seen one vehicle using compressed natural gas (CNG) which is less polluting than diesel or gasoline, it is still a fossil fuel that generates greenhouse gases and other air pollutants. Reducing the number of these vehicles will reduce air pollution. -Trash trucks generate significant noise for a short period of time by both their movement and compaction, which is annoying. I prefer only one (or two) trucks one day a week rather than 1 or 2 trucks 5 days a week. -Litter as well as blowing trash from cans and waste pickups pollute the land and water run-off. Reducing/Eliminating debris from the trucks whether it be oil, lubricants or trash will help keep our area and watershed cleaner. -A best value contract can be written to acquire the best services for Fountain. I would suggest that price, past performance (often a good indicator of future performance), quality (customer and employee satisfaction) and innovation should be primary evaluation factors. In these types of contracts, the offeror can propose how they will handle customer complaints, how they will keep customers and employees satisfied, and take corrective actions when/if they fall below a set standard (e.g. 95% satisfaction). I don't see any reason that a contractor couldn't subcontract with another, including a local hauler. A local hauler could also be a requirement or priority for the contract. The contractor should also have a plan for emergencies for such things as equipment breakdowns, bad weather, and a pandemic. I've also seen contracts that provide incentives (such as a bonus for keeping customer satisfaction above 95%, complaint resolution times or removing recyclables from the waste) and/or include disincentives for poor performance. -A single hauler system has other advantages besides potentially lower prices and reduced air, noise and water pollution. While the primary reason stated by the City is to reduce damage to city streets and roads and to obtain some funding for road maintenance, replacement and other transportation-related to costs, the effort could also support regional, State and Federal goals for reducing waste to landfills and increasing diversion of recyclables and compostable food and yard waste. First, a portion of the hauler permit or fee, could be set aside for operating our Fountain recycling drop-off center, expanding what is accepted at the center for recycling and processing, implementing a city-operated curbside or drop-off compost collection, and/or pickup program for hard to recycle or bulky items, like mattresses. It should also be used for information and outreach to encourage source reduction, education about how to recycle, etc. Secondly, the hauler should be required to report the amount of municipal (household) solid waste generated, sent to the landfill and the types and amounts of materials collected, processed and recycled. Other parameters may also be appropriate for data collection and analysis. In this way we would understand how our waste is being managed. Lastly, I'd like to see the city and single hauler establish a mutually beneficial relationship for creating operational efficiencies, reducing costs, and/or improving quality. -Once baseline data are established, the community should establish goals and targets in consideration of EPA/State solid waste management and greenhouse gas reduction goals. -I want to mention one other possibility for the single hauler system. The City of Loveland and other communities have implemented something called Pay As You Throw or PAYT systems. In communities with PAYT programs (also known as unit pricing or variable-rate pricing), residents are charged for the collection of municipal solid waste based on the amount they throw away. This creates a direct economic incentive to recycle more and to generate less waste. Ultimately, the less individuals throw away (to the landfill), the less they pay. Curbside recycle containers could be provided for free. Residents could still choose to pay the higher amount not to recycle/compost. -During the listening session, you mentioned that residents could opt out. The idea is to keep people in the program to reduce the truck traffic, and if a lot of people opt out, well that defeats the purpose. Perhaps not being able to opt out should be reconsidered. Seems like it would be similar to what some HOAs do. If opting out is made possible, I agree with a higher fee for other haulers. Even so, these hauler permits/fees should include a requirement for reporting waste generation, waste to landfills and diversion data in order to get a complete picture of our city performance. -Finally, let's make sure that the City requires that developers put in streets that will last using state of the art standards that meet City inspection and quality control before acceptance by the City. A 5 or 10 year (or maybe even longer) warranty period could also be required so if a street does fail, the developer/contractor would have to pay for the fix. Thank you for the opportunity to comment. Mary  
Gordon Rick (Guest) said On April 10, 2021 at 2:52 PM
I support the single hauler concept. I would like to see a local company get the contract rather than a national company. I think the concept will help pay to fix our roads and save residents money.  
William W (Guest) said On April 10, 2021 at 12:08 PM
I am for a single hauler program as long as the city takes into account the effect on local business. I use Waste Systems Inc and think the city should fully consider this local company rather than a national company that can outbid them and take our dollars out of Southern Colorado.  
John T (Guest) said On April 09, 2021 at 1:56 PM
People mention on here about the trucks tearing up the road and the pollution. How much does the road get torn up when each individual parent has to drive their child to school, causing traffic jams? How about we limit the cars that are allowed to drive to Fort Carson High since there is what, over a hundred cars that use Jimmy Camp Creek Rd. All those cars tear up the road a heck of a lot more than a few trash trucks do one day a week.  
Bobbi J (Guest) said On April 09, 2021 at 1:50 PM
If you think that a single trash truck will be used if you contract one company, you are mistaken. They will have several trucks cover an area. A single company can raise the prices as high as they want every year since they would be the only game in town. It might seem cheap now, but once they have a contract, they will have the control and the city is not going to help us. What type of service are we going to get? My trash company brings the my cans up to the house on windy days or if I forget to put it out, they come and get it. Some weeks we don't have a lot of trash, are they going to still charge me for that week? While on other weeks I have more than what is allowed, but I never get charged extra. Streets are going to be torn up regardless do to weather and general traffic. If you think that the roads will not be torn up because we have few less trucks then you are wrong. It is not your right to take away our choices.   
Samantha K. (Guest) said On April 08, 2021 at 11:17 AM
So we are going to blame the trash companies for the sham job of the installation of the roads? I know the only time I get a new road in my neighborhood is when someone's plumbing goes out on them, at the expense of the homeowner. We are now experiencing an influx of population and so the roads take a hit. Going to a single trash company would take away the freedom of choice and no I don't believe this will save us money in the long run. Anytime you fee (tax) a company for their service you will eventually pay for it in the service fee. Just so you know, when the contract goes up for bid the community will have no choice.. it will go to the highest bidder. The city says it has oversight... no. The city has a contract. The company has oversight. and if its unionized then the union has oversight. You get crap service... there's no other company, you have to move. As a member of this community, I have noticed many times lack of police to maintain the speeds of vehicles on these roads. Speed is a HUGE factor in the deterioration of roads and safety in our neighborhoods. The city of Founatin is lucky to have both Sheriff and local PD why aren't there any speed traps?.... I know you will disagree but the perception in our city is that our boys in blue are only out and about around the 15th and 30th of every month.. its like clockwork. It should be regulated for large semi trucks and dump trucks using the city of fountain as a bypass to the springs. Or maybe we should fee the city of Colorado Springs for the amount of truck traffic. There's one way to generate revenue.. Oh and one question, do you have to use the same material you've been using for decades or is there choice with that? You want a quick refrence in material, take a look at Kansas. I think the council sprung this on us with little to no warning. And decisions as huge as this should be taken to the community for a vote. Its clear that the community is unaware of the dirty shenanigans being perpetrated by our elected leaders on behalf of the community.   
V. Neill (Guest) said On April 08, 2021 at 7:43 AM
I'm in favor the single hauler trash service as it has been proposed. It gives residents the option (freedom) of continuing to contract on their own if they so choose. It also gives the city the ability to negotiate a cheaper price for the residents who choose to go the single hauler route. Many other cities include trash service as part of their utilities so it's not a new concept. My only caveat is that the local trash services are given a fair shot at the bidding process. Like it or not, we all need to pay for infrastructure.   
Deborah (Guest) said On April 07, 2021 at 7:17 PM
After listening to your proposal on single hauler service, I am all for it. Good for our roads, environment, and our pocketbook. I would like for it to be a local company preferably Waste Systems Inc.  
Claudine Persing (Guest) said On April 07, 2021 at 10:43 AM
I am against moving to a Single Hauler Waste System. I believe national haulers would have an unfair advantage over our local hauler, Waste Systems, in the bidding process. I have been with Waste Systems for almost 13 years and never once had an issue with their services. Saving money is not a good enough reason for me to go along with this. Some people still have a sense of loyalty to businesses who treat them well. Second, trash haulers are not the only vehicles tearing up our roads. If you charge fees to trash haulers, then you need to do it across the board for all other heavy vehicles, tractor trailers, etc  
Penny Cimino (Guest) said On April 07, 2021 at 9:42 AM
I vote no. I want the freedom to shop and compare.   
Dean Cimino (Guest) said On April 07, 2021 at 9:38 AM
the city of fountain can not figure out how to operate the street sweepers that we already own BUT now wants to fu@k up our trash service !!!!!!!  
J. Aguilar (Guest) said On April 07, 2021 at 8:08 AM
You should conduct a survey from all fountain residents and see the pros and cons for the trash company they have. This way if the city chooses a bid, it's not a horrible company that has a bad reputation. If it means lower cost I am all for it. I am also for choosing a local company instead of a national brand.  
Alan Rainville (Guest) said On April 06, 2021 at 6:24 PM
I am totally in favor of a single hauler trash service. Living on the East Coast, this is a normal service. The Pro’s discussed during the presentation far outweigh the Con’s. Competition is good for our community and the proposed road impact fee is very reasonable. I have a question about the proposed service; I thought there was talk about annual/biannual bulk item pickup and yard waste pickup. The City of Fountain staff has done a great job in their research and presentation. Thanks   
K.Green (Guest) said On April 06, 2021 at 5:27 PM
Better for the roads and if it's cheaper I'm all for it!!  
Brittany (Guest) said On April 06, 2021 at 4:43 PM
I think it's a great idea! Better for the roads, better for the environment, better for the city. Everywhere else I've ever lived it's included in your water bill. I think that would also be a great addition. So they wouldn't be separate bills. Just build through the city of Fountain.  
Miranda S. (Guest) said On April 06, 2021 at 4:29 PM
If it lowers our cost I’m all for it! But, I do love my locally owned trash company. We have had them for 15 years and they have always picked up the same time every week and have wonderful customer service. PLEASE keep it local: Waste Systems, Inc. (719)390-5097, we love their service!   
F. Douglas (Guest) said On April 06, 2021 at 9:45 AM
I welcome whole heartedly Fountain moving to a single, contracted waste removal provider. That said: • I hope that the City will consider the possibility of paying slightly more to award the contract to a locally based company as that will help to keep more of our $$ in the City/County/State; and • I am saddened that the bottom pricing is for a 96 gallon can. I am shocked by the amount of trash I see my neighbors putting out for collection every week and realize that the price I am paying is subsidizing their waste/pollution. I generally have one 13 gal. bag, very rarely I put out two. In another county/state in which I lived (and which had county-wide contracted pickup) I purchased tags for my bags ~ one tag/bag & if there were no tags there was no pick up (w/ free recycling). This rewarded those of us who composted & recycled w/ lower trash costs.  
Marsha K (Guest) said On April 05, 2021 at 7:54 PM
I am fine with the single hauler service. Either way the trash service will be paying the monthly, per house fee and you can bet that will be passed on to us. That being said, a single hauler will give us wholesale prices with the fee already included. If that saves me money, sign me up. I normally choose local over national, but when money keeps getting tighter, I have to watch my budget, too.  
Yolanda Dickinson (Guest) said On April 05, 2021 at 2:01 PM
Testing the System for this new feature.   
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