Electrical Outage Information
Electric Outage Reports:
There are NO Power Outages to report at this time. If you are without power, please contact our Customer Service Line at 719-322-2010.
Power Outage Follow Up Report:
At 5:27 pm an underground fault occurred that affected 170 customers in the areas north of Athletic Avenue, along Metropolitan Avenue to Kipling Street.
At 6:28 pm 100 customers had power restored.
At 7:07 pm the remaining 70 customers were restored.
As always, we appreciated your patience while restoration operation took place and apologize for the inconvenience this may have caused you.
Please keep in mind that during a power outage, we may be unable to update this webpage. Follow us on Facebook and Twitter to receive power outage notifications.
During outages related to inclement weather events here are a several tips that will help keep you safe:
Please contact us if you have any questions, concerns, or comments via MyFountain, our citizen services portal.
The City of Fountain Electric Department strives to provide the best service available to our customers and is pleased to continue to provide our customers with the latest upgrade technologies available.
The City of Fountain Electric Department understands how inconvenient an outage can be and makes every effort to keep outages to a minimum. However, unforeseen circumstances do arise occasionally that cause an interruption in service.
If there is a need for a planned outage, i.e. if a load needs to be transferred for balance or service line upgrades are necessary, the City of Fountain Electric Department notifies the public through the local news paper, local TV/radio stations and posts the affected area on the web-site as soon as possible.
By taking these steps we make it possible for our customers to make any needed adjustments to suit their lifestyle, such as checking the back up battery in an alarm clock, shutting down a computer, changing the battery in a sprinkler clock, or planning to use the red safety cord to manually open an automatic garage door opener, prior to the scheduled outage.
If you experience an outage please contact our Customer Service Department at 322-2010. In the event an outage occurs after business hours our call center will notify the Electric Standby Personnel.
If you would like more information regarding outage information please follow the link below to go to our Customer Service Homepage: